Privacy Policy – 388min Pakistan Gaming Platform

This Privacy Policy applies to all users of the 388min platform, including the website at 388min.win and any related services. It describes how 388min collects, stores, uses and, where applicable, shares the personal information you provide when you register, make PKR deposits, play games or contact support.

By registering an account on 388min, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions, which govern use of the platform more broadly.

388min takes privacy seriously — not because it is a legal obligation but because Pakistan players deserve to know exactly how their information is being handled. This policy is written in plain English and aims to be genuinely understandable, not a wall of legal text that nobody reads.

388min collects personal data in two ways: information you provide directly and information generated automatically through your use of the platform. We only collect what is genuinely necessary for operating your account securely and processing your PKR transactions.

Information you provide directly:

• Full name and date of birth (used for account identity and age verification).
• Email address and, where provided, contact number.
• Payment account details — the JazzCash, Easypaisa, Raast, bank account or card details you use for deposits and withdrawals. These are processed through the respective payment provider; 388min retains only the reference data needed to match transactions to your account.
• Identity verification documents submitted during account verification (for example, a copy of your CNIC or other acceptable ID). These are used solely for the verification process.
• Any information you provide when contacting customer support — your messages, queries and the context of your issue.

Information collected automatically:

• Login timestamps and session data — when you logged in, session duration and the device type used.
• IP address and general geographic location (country/city level, not precise GPS).
• Device and browser information — operating system, browser version, screen resolution.
• Gameplay data — game types played, bet amounts in PKR, game duration and outcome records. This data is used for account management and responsible gaming monitoring.
• Cookies and similar tracking technologies — see Section 5 for details.

Every piece of data 388min collects is used for a specific, defined purpose. We do not collect data speculatively or hold it indefinitely without reason. Below is the table of data types and their corresponding uses.

388min does not use your personal data for automated individual decision-making that produces legal or similarly significant effects on you, beyond standard fraud-detection systems that flag accounts for human review.

All PKR deposits and withdrawals on 388min are processed through third-party payment providers. Depending on the channel you choose — JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or mobile wallet — your transaction data passes through that provider's own systems and is subject to their privacy policy.

388min shares only the minimum necessary information with payment providers to complete your transaction. This typically includes your name, the transaction amount in PKR and a reference number. 388min does not receive or store your full card number, mobile wallet PIN or online banking password.

• JazzCash and Easypaisa transactions are processed directly through those platforms. 388min receives a transaction confirmation and reference, not your full wallet credentials.
• Raast and bank transfer transactions are matched to your account using the reference number provided at the time of deposit.
• Card payments are handled through a PCI-compliant payment gateway. 388min stores only a tokenised reference, not your full card details.

388min uses cookies — small text files stored on your device — to make the platform work properly, keep you logged in between visits, and understand how users interact with different parts of the site. Cookies do not contain your password or payment information.

Types of cookies used on 388min:

• Essential cookies: Required for core platform functionality — keeping you logged in, maintaining your session and enabling secure account access. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as display settings and language, so you do not have to reset them on each visit.
• Analytics cookies: Collect anonymised data about how pages are used — which sections are visited most, how long sessions last and where users encounter issues. This helps us improve platform performance. No personally identifiable information is included in analytics data.
• Security cookies: Used for fraud detection and to identify unusual login patterns that might indicate unauthorised account access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 388min, though some features may behave differently. Blocking all cookies will prevent login from working correctly.

388min does not sell your personal data. We do not share it with third parties for their own marketing purposes. The only circumstances in which your data may be shared with outside parties are described below.

• Payment providers: As described in Section 4, limited transactional data is shared with JazzCash, Easypaisa, Raast and other payment channels solely to process your PKR deposits and withdrawals.
• Game providers: Certain game data (such as account identifiers and bet references) may be shared with game providers to operate Live Casino streams, Slots and Fish Games. Game providers receive no more data than is necessary to run the game session.
• Identity verification services: Where identity checks are required, your submitted documents may be verified through a third-party verification service. These services are contracted to handle data securely and are not permitted to use it for their own purposes.
• Legal and fraud obligations: 388min may disclose personal data to relevant authorities where required by law, or where there is a genuine and credible suspicion of fraud, money laundering or other serious illegal activity involving the account.
• Platform service providers: Certain technical services that support platform operations — such as cloud hosting, email delivery and customer support software — may process limited personal data on our behalf. These providers are contracted under data processing agreements that restrict their use of your data to the defined service only.

388min retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable record-keeping obligations.

• Active accounts: Your data is retained for the full duration of your account being active on the platform.
• Closed accounts: After an account is closed, personal data is typically retained for a minimum period to fulfil record-keeping obligations relating to financial transactions and to handle any disputes or chargebacks that may arise. This retention period is generally five years from account closure, unless a shorter period applies.
• Identity documents: Verification documents are retained for the period required by applicable record-keeping standards and then securely deleted.
• Support communications: Records of customer support interactions are retained for up to two years for quality assurance and dispute resolution purposes.

When data is no longer required and the retention period has expired, it is securely deleted or irreversibly anonymised.

388min implements technical and organisational security measures appropriate to the sensitivity of the data held. These include encryption of data at rest and in transit, access controls limiting staff access to personal data on a need-to-know basis, and automated systems that flag unusual login patterns for review.

• All data transmitted between your browser and 388min.win is protected by TLS (HTTPS) encryption.
• Account passwords are stored in hashed form — even internal staff cannot read your password.
• Payment data processed through JazzCash, Easypaisa, Raast and card channels is handled under those providers' own security frameworks, which are independent of 388min's systems.
• Regular internal reviews are conducted on data access logs to detect and investigate any unauthorised access.

While 388min takes these measures seriously, no online platform can guarantee absolute security. If you suspect your 388min account has been accessed without your authorisation, change your password immediately and contact support. Do not share your login details with anyone, including anyone claiming to represent 388min.

You have several rights regarding the personal data 388min holds about you. These can be exercised by contacting support at any time. We aim to respond to all data-related requests within a reasonable timeframe.

388min is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from individuals under 18. If you are under 18, you are not permitted to register an account or use 388min in any capacity.

If 388min becomes aware that personal data has been collected from a minor — whether through age verification failure, misrepresentation during registration, or any other means — the account will be closed immediately, any balance will be voided, and the associated data will be deleted as quickly as practically possible.

Parents and guardians who believe a minor has registered an account on 388min should contact support immediately so the account can be identified and closed.

388min may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services it offers, or applicable legal requirements. When material changes are made, registered players will be notified via their registered email address or through a prominent notice on the platform.

The updated policy will be published on this page with a revised effective date. Continued use of 388min after the updated policy takes effect constitutes your acceptance of the changes. If you do not agree with a revised policy, you should stop using the platform and contact support to close your account — your PKR balance will be returned as per the withdrawal process described in the Terms and Conditions.

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your personal data has been handled, please contact the 388min support team. Support is available 24 hours a day, 7 days a week via live chat within your account dashboard or by email:

When contacting us about a data request, please include your registered username and email address so we can locate your account and respond accurately. We aim to acknowledge all privacy-related requests within three business days and to resolve them within 30 days.

For general questions about your account, deposits, withdrawals in PKR, or bonuses, the live chat function is typically the fastest way to get a response, particularly for VIP Gold and Diamond members who receive priority queue access.